Loss Prevention and Security Officer

    • Job Tracking ID: 512272-599707
    • Job Location: Needham, MA
    • Job Level: Management
    • Level of Education: BA/BS
    • Job Type: Full-Time/Regular
    • Date Updated: February 07, 2018
    • Years of Experience: 5 - 7 Years
    • Starting Date: ASAP
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Job Description:

Job Summary:

The Loss Prevention and Security Officer reports to the head of the Audit and Compliance Department and is responsible for planning, managing and maintaining the Bank’s fraud and loss prevention programs including: fraud investigations and litigation; operational procedures and associated policies; and, other related compliance requirements.  This person is responsible for coordinating, responding and resolving all fraud related matters on a day-to-day basis and serves as the primary point of contact for staff and law enforcement. The Loss Prevention and Security  Officer also manages fraud and  serves as the primary loss prevention analyst utilizing various systems and information received through the Bank’s various business lines.

Job Responsibilities:

  • Act as Security Officer for the Bank
  • Establish and Chair  Security and Fraud Committee
  • Perform periodic reviews to ensure compliance with security and fraud requirements
  • Maintain policies and procedures relevant to security and fraud prevention, investigation, remediation and surveillance
  • Monitor and manage the installation, operation, and maintenance of security equipment and devices, including video surveillance
  • Prepare and maintain quality regulatory and management reports including annual reports to the Board of Directors
  • Ensure various security logs are maintained  including vendor visits
  • Develop, promote and manage a comprehensive Security and Fraud Training Program
  • Provide guidance to staff and management on security and fraud related matters as they arise
  • Stay abreast of evolving security and fraud prevention initiatives/requirements and trends including preventive tools and techniques; execute fraud risk assessments
  • Monitor and evaluate operational activities throughout the company for theft and misappropriation
  • Manage  fraud cases and remediation plans utilizing case management software
  • Coordinate with various stakeholders across the organization in the investigation, handling and reporting of fraud situations and suspicions as required to successfully manage and resolve identified issues
  • Collaborate with financial institutions and other outside organizations as needed to complete and resolve investigations
  • Participate in all incident response meetings, incorporating ID Theft, Red Flags and Bank security issues
  • Perform additional duties as requested, needed or assigned

Experience and Skills:

  • Bachelor’s Degree or equivalent education and experience
  • 5+ years’ experience as a Bank Security Officer or Fraud Officer/Manager
  • Certified Fraud Examiner (CFE) preferred
  • Must possess effective written and oral communication and interpersonal skills with ability to work with all levels of personnel and the general public in a professional and effective manner
  • Ability to use initiative and independent judgment within established guidelines
  • Detail oriented and very well organized
  • Able to work independently
  • Knowledge and proficiency with data analysis and software
  • Ability to adhere to Needham Bank's Core Values (Quick Decision Making, Reliability, Relationship-Based Focus & Quality Service)

Needham Bank offers a competitive salary and an amazing benefit package for a full-time employee which includes fully paid medical and dental insurance, HRA, 401(k) plan with an 8% bank match, paid vacation, paid holidays, paid leave benefit, a bonus program, flexible spending accounts, vision service plan, group term life insurance, short and long term disability insurance, tuition reimbursement, and an Employee Assistance Program.  We offer a great benefit package to our eligible part-time employees as well.

Needham Bank is an Equal Opportunity/Affirmative Action Employer.  Needham Bank will provide all applicants for employment and all employees with equal opportunity for employment and promotion regardless of race, color, religion, gender, national origin or ancestry, age, disability, veteran status, military service, sexual orientation, genetic information, or gender identity.